Privacy Policy
Last updated: July 2026
Introduction
AL HADIDI Trading L.L.C. («AL HADIDI», «we», «our», or «us») respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when using our website or contacting us.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Company name
- Email address
- Phone number
- Country or region
- Project or inquiry details
- Files or documents submitted through our contact forms
We may also collect limited technical information required for website security and performance.
How We Use Information
We use the information we collect to:
- Respond to inquiries and quotation requests
- Communicate regarding products and services
- Process uploaded documents related to requests
- Improve our website and customer experience
- Protect the website against spam, fraud, and unauthorized access
- Comply with applicable legal obligations
Legal Basis for Processing
We process personal information only when there is a legitimate business purpose or when processing is necessary to:
- Respond to your request
- Perform contractual obligations
- Comply with legal requirements
- Protect our legitimate business interests
Sharing of Information
We do not sell or rent personal information.
Information may be shared only with trusted service providers or when required by applicable law.
International Data Transfers
As an international supplier, information may be processed or transferred to countries where our business partners or service providers operate.
Reasonable safeguards are applied to protect transferred information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Depending on applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Contact us regarding any privacy-related concerns
Cookies and Similar Technologies
Our website may use essential cookies and similar technologies required for website functionality, security, and user experience.
We do not currently use advertising or marketing cookies.
Third-Party Services
Our website may use trusted third-party services that support website functionality, including security, hosting, and spam protection.
These providers process information only as necessary to deliver their services.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the updated revision date.
Contact Information
If you have questions regarding this Privacy Policy or the processing of your personal information, please contact us through the Contact page on this website.